Frequently Asked Questions
Everything you need to know about our premium lighting solutions.
What is the standard shipping timeframe for my order?
Most orders are processed within 1-2 business days. Standard domestic shipping typically takes 3-5 business days, while international shipping can take 7-14 business days depending on the destination.
What is your return and exchange policy?
We offer a 30-day return policy for all unused items in their original packaging. If you are not satisfied with your purchase, you can initiate a return or exchange through our online portal for a full refund minus shipping costs.
Do your lighting products come with a warranty?
Yes, all Dapper Lighting fixtures and bulbs are covered by a 2-year limited warranty that protects against manufacturing defects and electrical failures under normal use.
Are your products compatible with smart home systems?
Many of our modern LED fixtures are compatible with smart dimmers and home automation systems like Alexa and Google Home. Please check the 'Specifications' section on individual product pages for specific compatibility details.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer interest-free installment plans through Affirm for qualifying purchases.
How can I track the status of my shipment?
Once your order has shipped, you will receive an automated email containing your tracking number and a link to the carrier's website to monitor your package's progress in real-time.